A team of business travel experts to facilitate your management

Enjoy peace of mind, whatever happens. The team of business travel experts at the heart of our Neo-TMC concept supports you at every step of your trips, with a 96% satisfaction rate.

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The guarantee of total peace of mind for your employees

Our travel agents: expertise at the service of business travelers

At Supertripper, B2B travel specialists, we combine expertise, responsiveness and close support to provide our users with tailored answers adapted to their business travel. Here’s what sets our travel agents apart:

Multilingual specialists based in our Paris offices, with a perfect understanding of your needs. We refuse to outsource to customer service centers relocated to low-cost destinations.

A team of professionals trained in the latest travel management innovations for comprehensive assistance (visa applications, subscription cards, loyalty programs, etc.)

Support available 24/7, to intervene when needed, regardless of your destination in the world, time zone, or problem encountered (booking, emergency, risks, etc.)

Tailored support for your travel strategy

Our account managers: your dedicated business travel experts

Our SME, mid-market and enterprise offering is built on a trusted relationship, dedicated follow-up and industry expertise. Our account managers are tasked with optimizing the organization of your business trips, whatever the challenges. Here are their strengths:

Optimized budget management: get tailored advice to streamline your travel budgets and find sources of savings.

Targeted training for your teams : we prepare your travel managers to optimally use and manage our business travel technology.

Custom platform configuration: we help you personalize your solution and ensure a smooth deployment.

Continuous optimization of travel strategy: we optimize your travel strategy through constant monitoring and regular business reviews.

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Qualified staff to meet all your needs

Our Support: the Ideal Solution for Stress-Free Business Travel

Put excellence and efficiency back at the heart of your business travel management with Supertripper. Our support team, comprising consultants and technicians based in our Paris offices, assists you daily:

Proactive usage support: benefit from immediate assistance with the tool to make the most of it, even in case of difficulty.

Guaranteed service continuity: access our services without interruption, with maximum responsiveness thanks to our mobilized teams.

A constant commitment to improvement: every feedback is carefully analyzed to propose improvements and refine our services.

Experienced consultants to support you daily

Our agency specialized in business travel management offers an unparalleled experience to business travelers and travel managers. We do everything to ensure complete satisfaction throughout the traveler’s journey and perfect the organization of your trips.

Whether you’re looking for flights or accommodations at competitive rates, logistical assistance for your corporate seminars, congresses and events, or CSR solutions for your business trips, access the best offers from travel industry suppliers.

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Supertripper Expert Team FAQ

All teams are based in Paris: travel agents, account managers, technical support, and developers. No service is outsourced or offshore. Our agents are multilingual and continuously trained on industry developments. This model explains the 96% satisfaction rate measured by internal NPS.

Four departments work together: travel agents handle bookings and emergencies, account managers manage client relationships and spending KPIs, technical support assists with platform configuration, and developers evolve the product. Each client has a dedicated contact person, identified by name.

An emergency number operates 24/7, 365 days a year. It is accessible from the platform and the mobile app, and appears in every booking confirmation email. The agents who answer are the same ones who handle requests during the day, not an external call center.

Who Better to Talk About It Than Them?

Our business travel expert teams are highly acclaimed

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A platform I highly recommend for travel management

Yanis Soualili

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A big thank you to the entire Supertripper team with a special mention for Karine and Nicole!! Top-notch Service, always fast and efficient. Same for the sales department, Clémence is always there to respond to my requests…

I highly recommend and couldn’t do without Supertripper on a daily basis!!

Rohmann Lukas

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Great after-sales Service when last-minute connection changes are needed!

Thank you Nicole 🙂

DONNAINT Benoit

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The best seminar organization service: Surgical management for organizing trips seminars. Extremely involved staff and always available for last-minute changes.

A pure pleasure to work with SuperTripper, go for it with your eyes closed!

Théo Téchené

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Top-notch team and service, Clémence is a very professional contact, I recommend

Zora LECLERC

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An account manager who really listens, thanks to her for her follow-up and help!

Orlane Laumaillé

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Optimize Your Company's Travel Management with Our Teams

Contact Us Now and Discover How Supertripper Can Save You Time and Boost Your Productivity While Making the Most of Your Resources.

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