Traveler assistance reinvented by our business travel agents
Trustpilot 4.9 – Google Reviews 4.8
Bet on peace of mind for your business trips with the help of our competent, highly responsive, and 24/7 available booking agents. Thanks to our business travel management solution, enjoy a truly premium service.
Benefit from expert support for your bookings
Unmatched support from our business travel advisors
Our business travel agency, located in Paris, provides you with a multilingual team of professional travel agents, available 24/7. Supertripper combines advanced technology and human expertise to efficiently meet all your needs. Our travel advisors specialize in managing ticket and accommodation bookings. They speak French, English, Spanish, Portuguese, and Japanese.
Based in the Paris region, in our premises, our business travel professionals ensure optimal customer follow-up and tailor-made service, with a perfect understanding of needs and fluid communication.
The 3 Key Strengths of Our B2B Travel Advisors
Expert support from our business travel agents to optimize your bookings with complete peace of mind
Our business travel agents provide exceptional customer service to manage bookings with excellence. Discover the advantages of a professional travel agency that puts people at the heart of its concerns.
Quality and Personalization
Optimize the management of your business trips with impeccable service quality. Expertise and proactivity are the team’s watchwords.
Proximity and Commitment
Experience a close relationship. Our business travel agents are attentive to your needs and respond with personalized support.
Responsiveness and Efficiency
Benefit from quick handling by our travel advisors. Your booking details are centralized for continuous ticket management.
Enjoy Superior Quality Support
An Exceptional User Experience with Our Business Ticketing Agents
Contact our business travel agents through the channel that suits you (chat, email, or phone) and benefit from an exceptional customer experience. With an average satisfaction rate of 96%, our experts are here to solve your business travel issues and offer you the best possible service.
Each interaction is evaluated by our users, with chat comments or email follow-ups, checked daily. With Supertripper, business trips are planned with peace of mind, making our business travel management solution a true asset for your success.
Rediscover What Hassle-Free Travel Management Means
Business Travel Managers Attentive to All Your Requests
Our business travel agents are here to save you valuable time. Whether it’s a booking, a modification, a cancellation (train, flight, hotel, rental car), or specific advice regarding your travel itinerary, our versatile travel agents provide complete traveler assistance, in accordance with company travel policies, including:
- Management of visa applications and concierge service
- Subscription or renewal of traveler subscription cards
- Booking of Business Travel for Groups
- Organization of corporate events and seminars
Who Better to Talk About It Than Them?
Our Professional Travel Agents, Recognized for Their Efficiency
Dedicated Advisors and Customer Service of Our Business Travel Agency
Support covers itinerary planning, booking changes and cancellations, refund requests, visa and subscription card management, and concierge services for group travel. Each request is handled by an agent based in France, with a 96% satisfaction rate (NPS).
By phone at 01 42 70 35 14, Monday to Friday from 9:00 AM to 6:30 PM. Outside these hours, an emergency number is available on the platform and in confirmation emails. Chat and email are also accessible via the mobile app.
Yes. An emergency service operates 24/7, 365 days a year. It handles requests related to ongoing bookings: flight delays, last-minute cancellations, hotel changes, crisis situations abroad. The emergency number is listed on the platform and in every travel confirmation.
The team is based in the Paris region, at Supertripper’s offices. No customer service is outsourced or offshored. This proximity enables a better understanding of requests and faster handling. The team is multilingual (French, English, Spanish) to support travelers on international trips.
In addition to bookings, the support team (consultants and technicians) assists administrators with onboarding to the platform, configuring travel policies, and managing billing. This support is included in the Service contract at no extra cost.
Optimize your business travel management with dedicated customer service
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