Privacy Policy

ARTICLE 1 : Introduction

This privacy policy applies to the website: https: //supertripper.com/

The purpose of this privacy policy is to inform users of the :

  • How their personal data is collected and processed. Personal data is any data that can be used to identify a user. This includes the user’s first and last name, age, postal address, e-mail address, location and IP address;
  • What rights do users have regarding this data?
  • Who is responsible for processing the personal data collected and processed?
  • To whom these data are transmitted ;
  • Eventually, the site’s cookie policy.

This privacy policy supplements the legal notice and the General Conditions of Use that users can consult at the following address: https://supertripper.com/fr/mentions-legales/

ARTICLE 2: General Principles Regarding the Collection and Processing of Data

  • In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users’ data complies with the following principles:

    • Legality, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purpose the data is being collected;
    • Limited purposes: data is collected and processed for one or more of the purposes set out in these general terms and conditions of use;
    • Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
    • Data retention limited in time: data is kept for a limited period, of which the user is informed. Where this information cannot be provided, the user is informed of the criteria used to determine the retention period;
    • Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.



    In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

    • The user has expressly consented to the processing ;
    • The processing is necessary for the proper performance of a contract;
    • The processing is required by law;
    • The processing is necessary in order to safeguard the vital interests of the data subject or of another natural person;
    • Processing may be necessary for the performance of a task in the public interest or in the exercise of official authority;
    • The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the data controller or by a third party.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED DURING WEBSITE BROWSING

3.A - Data collected and processed, method of collection

The personal data collected on the https://supertripper.com website are as follows:

  • Last name, first name, e-mail address, telephone or mobile number

This data is collected when the user carries out one of the following operations on the site:

  • When the user fills in a contact form.

The data controller will keep all data collected on the site’s computer systems under reasonable security conditions for a period of :

  • 1 year from the transaction closing date. Beyond this period, unless otherwise specified in the contract.

Data is collected and processed for the following purposes:

  • Responding to information requests
  • Marketing data is used to send marketing notifications such as newsletters or email campaigns.

The data processing carried out is based on the following legal grounds:

  • User consent

3.B - Transmission of data to third parties

Data may be transmitted to the third parties listed below:

  • No third parties

3.C - Data hosting

The https://supertripper.com/ website is hosted by Planethoster.

The data collected and processed by the site is exclusively hosted and processed in France.

The host can be contacted at the following address: https: //www.planethoster.com/fr/Contact

ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER

4.A - The data controller

The party responsible for processing personal data is: SMART CITYVEST for its SUPERTRIPPER service (hereinafter referred to as “Supertripper”), a simplified joint stock company with share capital of 411.460.79 Euros, registered in the Paris Trade and Companies Register under number 810 491 019, whose registered office is located at 6 rue des Bateliers, 92110 Clichy, France, and can be reached by telephone at 01.42.70.35.14, or by e-mail at contact@supertripper.com, and duly represented by its Chairman, Mr Maxime PIALAT.

The data controller is responsible for determining the purposes and means of processing personal data.

ARTICLE 4: Responsibilities of the Data Controller

The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user’s knowledge, and to respect the purposes for which the data was collected.

In addition, the data controller undertakes to notify the user of any rectification or deletion of data, unless this would entail disproportionate formalities, costs or steps.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means necessary.

4.C - The Data Protection Officer

Furthermore, the user is informed that a Data Protection Officer has been appointed: CODPO.

The role of the Data Protection Officer is to ensure the proper implementation of national and supranational provisions relating to the collection and processing of personal data. He is sometimes called DPO (for Data Protection Officer).

The Data Protection Officer can be contacted as follows:

  • By phone 01.83.80.75.72 :
    Monday to Thursday, 9am to 5pm,
    Friday, 9am to 1pm
  • By mail:
    – contact@codpo.fr

ARTICLE 5: User Rights

In accordance with the regulations governing the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with your request, you must provide the following information: your first and last name, e-mail address and, if relevant, your account number, personal space number or subscriber number.

The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

5.A - Presentation of the user's rights regarding data collection and processing

1 – Right of access, rectification and deletion

Users may view, update, modify or request the deletion of their personal data by following the procedure set out below:

  • The user must send an email to the person responsible for processing personal data, specifying the subject of the request, to the contact email address: privacy@supertripper.com

If he/she has one, the user has the right to request the deletion of his/her personal space by following the procedure below:

  • The user must send an email to the person responsible for processing personal data, specifying the subject of the request, to the contact email address: privacy@supertripper.com
2 – Right to limit and object to data processing

The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may prevail over the interests and rights and freedoms of the user.

In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:

The user must send an email to the person responsible for processing personal data, specifying the subject of the request, to the contact email address: privacy@supertripper.com

3 – Right not to be subject to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.

4 – Right to determine the fate of data after death

Users are reminded that they can organize what should happen to their collected and processed data if they die, in accordance with law no. 2016-1321 of October 7, 2016.

5 – Right to contact the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or if he believes that one of the rights listed above has been infringed, he is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés), https://www.cnil.fr) or any competent judge.

ARTICLE 6: USE OF COOKIES FILES

The site may use “cookie” techniques.

A “cookie” is a small file (less than 4 kb) stored by the site on the user’s hard disk, containing information about the user’s browsing habits.

These files enable the company to process statistics and traffic information, facilitate navigation and improve the service for the user’s comfort.

For the use of cookies involving the storage and analysis of personal data, the user’s consent must be obtained.

The user’s consent is considered valid for a maximum of 6 (six) months. At the end of this period, the site will again ask for the user’s permission to store “cookies” on his or her hard disk.

6.1 - Opposition of the user to the use of "cookies" by the site

Cookies that are not essential to the operation of the site are deposited on the user’s terminal only after obtaining the user’s consent. The user may withdraw his consent at any time, as follows:

The user must send an email to the person responsible for processing personal data, specifying the subject of the request, to the contact email address: privacy@supertripper.com.

More generally, users are informed that they may refuse to accept cookies by configuring their browser software.

For your information, the following addresses provide instructions on how to configure your browser to prevent cookies from being stored on your computer:

Should the user decide to deactivate cookies, he/she will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site editor.

6.2 - Description of cookies used by the site

The site editor draws the user’s attention to the fact that the following cookies are used during browsing:

  • Matomo: Measures site audience
  • Albacross: Identifies visitors by IP address
  • Youtube: Displays videos on the site

ARTICLE 7: CONDITIONS FOR AMENDING THE PRIVACY POLICY

This privacy policy may be consulted at any time at the following address :

  • https://supertripper.com/fr/politique-confidentialite/

The site editor reserves the right to modify it in order to ensure its conformity with current law.

Consequently, the user is invited to consult this privacy policy regularly in order to keep abreast of the latest changes.

The user is informed that this privacy policy was last updated on :

  • 01/12/2023

ARTICLE 8: USER ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, the user certifies that he/she has read and understood the present privacy policy and accepts its conditions, in particular with regard to the collection and processing of his/her personal data, as well as the use of “cookies”.

ARTICLE 13: HOW TO CONTACT US?

In the event of any need or query relating to the protection of personal data, the User is invited to contact us at data@supertripper.com.